I have used Marinetti hangers in the past, ordered through Amazon, and placed another order on February 25th through the business website itself. I selected 4 day shipping because the hangers were needed somewhat quickly, which was an additional $26. When the order had not been shipped by March 3rd, I contacted customer service via email. I never received a response. The order was not delivered until March 10th. To date, I have still not received any information in response to my original email with a reason behind why I paid for expedited 4 day shipping, only to receive the product 13 days after the order was placed.